call 1-250 -477-3322 or text 1-250-516-6077
call 1-250 -477-3322 or text 1-250-516-6077
call 1-250 -477-3322 or text 1-250-516-6077
We can't wait to meet you. Here are a few tour ideas we offer. It's a private tour, we can mix & match, change departure times/days.
Groups 4 or 5 people reserve smaller Van.
Groups 10-14 people reserve larger Van.
There's much to see. Cruise ship passenger click below to learn more.
Please reach us at colleen@islandtimetours.com if you cannot find an answer to your question.
Yes, we require $100 non-refundable deposit when booking a private tour. We do not hold any day without payment information.
If you joined this tour as a private tour, and provided we don't have a scheduled tour departing after your tour, we will wait for you and adjust schedule. This would apply to any private tours booked after 5pm.
We try to keep an eye on announcements, however if you joined one of our public departures sorry no refund as we could have sold those seats. If you joined a private tour and provided we have not pre-paid for anything we will refund all but $100 is non-refundable. This ONLY applies if the ship cancels. We do get notification of same.
Sorry, this is our business and we have reserved your driver and vehicle just for you. No refunds. You may cancel 7 days prior for groups 5 or less, Groups over 10 require 10 days cancellation. Your non-refundable deposit will not be refunded.
Sorry, we encourage people on cruise ships to book private tours as many cruise ships will be late or itinerary changes last minute on ship. If you do book a public tour and miss your pickup no refunds will be available nor can we wait as we have others waiting for pickup and ready to go on time.
Of course if something happens on our side and we are unable to provide service for one reason or another we will refund all monies. This does no apply if the ship cancels.
We find texting might work best for you on ship 250-516-6077, or visit the ships concierge service for assistance if out of cell coverage. We do not check email when we are conducting tours and any last minute changes or updates must be called into our office or texted.
We encourage cruise ship passengers to book private tours as we have more flexibility if your ship is late etc.
If you join any of our other tours by purchasing tickets online please know we have zero flexibility. If you're late or miss a departure your ticket will be void with no refund.
Only need 4 for a private tour, let's go!
Please call to reserve 250-477-3322
Yes please, we depart in smaller groups and reserve your seat!
Private tour for 4 - 5 people offered in our smaller Van.
Or larger vehicle that requires a minimum of 10 to reserve, Max 14 people.
250-477-3322 or email.
Skip the big bus line-ups!
Enjoy a private tour!
Can we be dropped off at the Cruise Ship Terminal after the tour?
Sure, feel free to hop out downtown if you have some time left to explore Victoria, if not, we'll be happy to return you to the cruise terminal, no extra cost.
Advise your driver/guide.
(if you opt to hop out downtown you must find your own way back to ship)
Can we book a private tour?
We require a $100 non-refundable deposit and full payment 7 days prior to departure. Groups over 10 require 10 days cancellation.
SEE FAQ below
*These tours not a good fit for cruise ship passengers on tight time frames.
Can kids come?
We LOVE kids but due to our transportation laws, each person
must wear a seatbelt.
Children 5 years and older please.
We do not provide car seats or boosters.
Wine Tours - all passengers must be 19 years or older unless you book a private tour then the entire family is welcome!